Q. What's the warranty procedure in the event of an issue?

A. As with most shops, all you have to do is make contact with us via email or telephone regarding warranty for the device, and we'll provide you all the assistance you'd expect.

Q. Is Extended Warranty available?

A. Sure is! Quickshop is partnered with MACK, a service plan provider specialising and focusing in extended warranties for over 70 years. MACK provide an international warranty, that provides cover equivalent to that of the manufacturer!

Please click here for more information

Q. How long is the average delivery?

A. Quickshop uses a combination of FedEx and EMS to arrange fast, quick, reliable and safe air freight for products. Our turn-around time is between 3 and 10 business days, with the average being around one full week.

Q. Is picking up the item possible at all?

A. Unfortunately not. Because this item comes in from overseas directly to you, pickups are not possible.

Q. Is this a Brand New product?

A. Yes! Quickshop only sells Brand New products. This product is guaranteed to be new and unused.

Q. Why are the prices so low compared to a retailer?

A. Through a set of unique suppliers overseas and business partners we have, Quickshop is able to offer geniune, brand new stock, imported directly from overseas.

Also, due to operating online, we do not have the overheads that a retail shop has, and we do not also apply outrageous profits that retail shops try to make on a device.

Q. Will I have to pay any duties on this item?

A. If this item is over $1,000.00 AUD, you will be liable for any import/custom duties that are applied. Please visit this government website for more information.

The process of paying the importation duties, if required, is quite a simple process, and does not add much delay in receiving your goods.

Q. Does Quickshop supply full Tax Invoices for each sale?

A. Yes! Quickshop is an Australian business, and supplies a full Tax Invoice.